Explain why you are here
Describe your symptoms and relevant medications or allergies in the intake flow.
For patients and families
Your story matters.
So do the changes.
A plain-language way to share what brought you in and what changes while you wait.
If you feel worse or need urgent help, tell a member of staff directly. MediLink is not an emergency service.
A simpler starting point
Share what matters.
With support when needed.
The visit begins with the patient’s own words, rather than a clinical conclusion.
Report a change
Add an update while waiting, with a receipt distinct from the care team’s review state.
Get help with entry
Caregiver, staff-assisted, and shared-device paths should be evaluated around the needs of each site.
Meet Link
A calm guide.
A human care team.
Link helps make the patient experience approachable. Your care team still answers clinical questions and makes decisions about your care.
See a fictional visitA practical first conversation
Explore a more accessible intake path.
Bring the workflow you want to improve.
We’ll walk through the patient, nurse, and physician journey.