For emergency departments

More time for
the care that
matters.

Patients share their story. Nurses review. Physicians receive the handoff—with the context intact.

MediLink keeps intake and changes while waiting in one visit record, with patient reports and clinical review clearly separated.

Patient reports. Clinicians decide.

Illustration of a nurse listening to a patient in an emergency department, with the Link companion nearby
A change while waiting

“The dizziness is stronger now.”

Fictional example · patient-reported
01Patient intake
02Updates while waiting
03Nurse review
04Physician handoff

One visit. One connected story.

From the patient’s words
to the team’s next step.

See what moves through MediLink, and who stays in control at each point.

The story starts before triage.

Patients share why they are here, their symptoms, medications, and allergies. The report stays attached to the visit.

Visit recordAlex Morgan · fictional example
Workflow illustration
Patient-reported09:12

Reason for visit

“I have felt dizzy since this morning. It gets worse when I stand up.”

Symptoms
Dizziness · since this morning
Medications
Patient report available for review
Allergies
Patient report available for review
Submitted for review

A patient report is information for review, not a clinical assessment.

A change has somewhere to go.

A new symptom update joins the original report. A receipt shows it was submitted; a separate review state shows what the care team has done.

Visit recordAlex Morgan · fictional example
Workflow illustration
Patient-reported update09:26

Update while waiting

“The dizziness is stronger now when I stand.”

Original report
Preserved · 09:12
Update received
09:26 · patient-reported
Review state
Awaiting nurse review
Awaiting nurse review

Submitting an update does not mean it has been reviewed. Patients should tell staff directly if they feel worse.

The nurse owns the assessment.

The triage workspace brings the report, updates, and review history together. The nurse records the assessment and next step.

Visit recordAlex Morgan · fictional example
Workflow illustration
Clinician-authored09:34

Review history

Patient report and waiting-room update opened for review.

Patient report
Original wording remains available
Clinical assessment
Recorded separately by the nurse
Sharing
Explicit clinician action
Nurse review recorded

MediLink does not assign clinical priority or make care decisions.

A handoff with its history intact.

The physician can open the nurse-reviewed summary alongside its source and validation history. The next clinical decision remains theirs.

Visit recordAlex Morgan · fictional example
Workflow illustration
Nurse-reviewed summary09:38

Reviewed visit summary

Patient story, latest update, and nurse review are available together.

Patient report
Source and submission time retained
Nurse review
Author and review history visible
Physician
Reviews context and decides next steps
Shared for physician review

The summary supports handoff. It does not create orders or discharge decisions.

Illustrative data and states. This preview does not submit information or provide medical advice.

Illustration of a nurse and physician discussing a patient handoffClinical decisions stay with your team.

Less information chasing

The next person shouldn’t have to
start from scratch.

A patient’s first report is only the beginning. Symptoms change. A nurse reviews. A physician takes over.

MediLink keeps those moments in one visit record, with the source and review state easy to see.

  • Original reports remain available
  • Updates and review states stay distinct
  • Nurse-authored assessment stays separate
Explore the platform

Helpful by design. Clear about its limits.

Support for care.
Authority with clinicians.

MediLink organizes information for review. It does not diagnose, prioritize patients, or make care decisions.

Our trust & safety approach

You can see the source.

Patient reports, system support, and clinical assessment remain distinguishable.

Review is an explicit action.

A submission receipt and a completed clinical review mean different things.

Evaluation comes before use.

Clinical, privacy, security, and site-specific requirements need review before real-patient deployment.

Start small. Measure what changes.

A useful evaluation
starts with a real question.

Read the evaluation guide
  1. 01

    Choose one pathway.

    Define who starts the visit and who owns review when an update arrives.

  2. 02

    Agree on the evidence.

    Look at completion, review effort, handoff completeness, and assisted access.

  3. 03

    Review the whole journey.

    Include patients, nurses, physicians, operations, and clinical IT in the assessment.

A few good questions

Before you
take a closer look.

Does MediLink make clinical decisions?

No. MediLink organizes patient reports and updates for review. Nurses and physicians remain responsible for assessment, priority, and care decisions.

What if a patient cannot use their own phone?

The patient-access model includes caregiver and staff-assisted entry, as well as shared-device pathways. A site evaluation should verify privacy, accessibility, and the support people need.

Can we try the workflow?

Yes. The interactive example shows a fictional visit from patient intake to handoff. The demonstration uses synthetic information and is separate from clinical care.

Can it connect to our existing systems?

Integration work starts with your data objects, access scopes, source of truth, and destination acknowledgements. Compatibility with a specific hospital system needs to be mapped and validated.

What outcomes have been proven?

No quantified MediLink outcome claim is made here. An evaluation should measure the benefits and added effort across the complete workflow before making an impact claim.

A practical first conversation

Start with your waiting room.

Bring the workflow you want to improve.
We’ll walk through the patient, nurse, and physician journey.

Explore MediLink