An illustrative department volume, not a national average.
Participation
80%
The share of visits using the relevant workflow.
Minutes recovered
5
A scenario assumption about aggregate staff effort per participating visit.
Operating days
365
The annual calculation period.
Staff-hour value
CAD $60
An assumed loaded hourly cost; not a wage claim or a promised saving.
The calculation
200 visits × 80% × 5 minutes = 800 minutes per day
800 minutes is 13 hours 20 minutes. Across 365 days, that is approximately 4,867 staff hours. At the assumed CAD $60 per hour, the capacity value is CAD $292,000 per year.
The model applies participation once. The minutes represent total staff effort recovered per participating visit and must not be counted again for each professional role. Annual outputs use unrounded daily values.
The workload example
The separate workload comparison assumes a 20-minute administrative workflow and five minutes recovered: (5 ÷ 20) × 100 = 25% less effort for that workflow. The remaining effort is 15 minutes. The 20-minute baseline is an illustrative assumption, not a published ED average. This percentage must not be applied to the entire patient visit, staff shift, waiting time, or payroll.
What the figures can and cannot show
They illustrate how a stated amount of recovered effort could accumulate. They are not measured MediLink results. They do not establish a reduction in patient waiting, fewer required staff, cash savings, or lives saved. Actual benefits depend on local workflow, uptake, time spent operating the system, and the ability to use recovered capacity.
Research behind the problem
The sources below inform the need to evaluate emergency-department work and capacity. They do not supply a measured MediLink effect. The five-minute improvement, example volume, adoption, and hourly value are editable planning assumptions.
More than 15.6 million unscheduled ED visits were reported by participating Canadian jurisdictions for April 2025 to March 2026. This is context, not the source of our example department volume or an estimate of product impact.
An observational time-motion study examined changes in physician task allocation after an EHR transition. It supports evaluating total workload, not assuming that introducing software saves time.
An Ontario observational study found associations between longer ED shift lengths of stay and adverse outcomes among non-admitted patients. It does not establish a causal effect of MediLink or justify a lives-saved conversion.
Reviewed 2026-10-11
Measuring a pilot
Agree on the workflow and population, collect a baseline, and compare equivalent work under comparable conditions. Include all staff effort, software overhead, experience, safety, and the actual use of recovered capacity. Report results separately from projections.
LET’S MAKE TIME FOR CARE
A better shift. A better chance to care.
Help shape emergency care that gives people and teams more of what matters.