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IMPACT METHODOLOGY

Simple assumptions.
Visible calculations.

Every projected figure comes from the same model. Change the inputs on the impact page to explore another scenario.

Back to the impact model

The default example

InputValueMeaning
Visits per day200An illustrative department volume, not a national average.
Participation80%The share of visits using the relevant workflow.
Minutes recovered5A scenario assumption about aggregate staff effort per participating visit.
Operating days365The annual calculation period.
Staff-hour valueCAD $60An assumed loaded hourly cost; not a wage claim or a promised saving.

The calculation

200 visits × 80% × 5 minutes = 800 minutes per day

800 minutes is 13 hours 20 minutes. Across 365 days, that is approximately 4,867 staff hours. At the assumed CAD $60 per hour, the capacity value is CAD $292,000 per year.

The model applies participation once. The minutes represent total staff effort recovered per participating visit and must not be counted again for each professional role. Annual outputs use unrounded daily values.

The workload example

The separate workload comparison assumes a 20-minute administrative workflow and five minutes recovered: (5 ÷ 20) × 100 = 25% less effort for that workflow. The remaining effort is 15 minutes. The 20-minute baseline is an illustrative assumption, not a published ED average. This percentage must not be applied to the entire patient visit, staff shift, waiting time, or payroll.

What the figures can and cannot show

They illustrate how a stated amount of recovered effort could accumulate. They are not measured MediLink results. They do not establish a reduction in patient waiting, fewer required staff, cash savings, or lives saved. Actual benefits depend on local workflow, uptake, time spent operating the system, and the ability to use recovered capacity.

Research behind the problem

The sources below inform the need to evaluate emergency-department work and capacity. They do not supply a measured MediLink effect. The five-minute improvement, example volume, adoption, and hourly value are editable planning assumptions.

CIHI: NACRS emergency department visits and lengths of stay

More than 15.6 million unscheduled ED visits were reported by participating Canadian jurisdictions for April 2025 to March 2026. This is context, not the source of our example department volume or an estimate of product impact.

Reviewed 2026-10-11

Guttmann et al., 2011: ED waiting and short-term outcomes

An Ontario observational study found associations between longer ED shift lengths of stay and adverse outcomes among non-admitted patients. It does not establish a causal effect of MediLink or justify a lives-saved conversion.

Reviewed 2026-10-11

Measuring a pilot

Agree on the workflow and population, collect a baseline, and compare equivalent work under comparable conditions. Include all staff effort, software overhead, experience, safety, and the actual use of recovered capacity. Report results separately from projections.

LET’S MAKE TIME FOR CARE

A better shift.
A better chance to care.

Help shape emergency care that gives people and teams more of what matters.

Talk about a pilot
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