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Workflow guide

Who owns the next step?

Clear responsibilities matter as much as a clear interface.

01

Patients report

Patients or their helpers provide the intake story and changes while waiting. They should tell staff directly when symptoms worsen or urgent help is needed.

02

MediLink organizes

The product keeps incoming reports, updates, review states, and their source connected to the visit. System support does not become a clinical assessment.

03

Nurses assess and review

The nurse reviews information, records the assessment, responds to relevant changes, and explicitly shares the handoff when appropriate.

04

Physicians review and decide

The physician opens the reviewed summary and its source history. Clinical decisions and downstream care actions remain the responsibility of the treating team.

05

The site defines its operating model

Operations, clinical leadership, privacy, and IT agree on access, review ownership, escalation, and the conditions for deployment. This guide does not replace local clinical policy.

A practical first conversation

Start with your waiting room.

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We’ll walk through the patient, nurse, and physician journey.

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